Refund and Cancellation Policy
Monthly services may be cancelled with one week's advance written notice.
Hourly services are billed once a month near the first of the month for hours worked in the prior month at the rate negotiated in an agreement or as posted on the website. Client may cancel work that is billed on an hourly basis and will only be billed for work provided prior to written notice of cancellation.
All other work is billed as stated in a written agreement.
There are no refunds for work already performed.
What information do we collect?
Personal Identification Information:
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our website, register on the website, place an order and in connection with other activities, services, features or resources we make available on our website. Users may be asked for, as appropriate, name, business name, email address, phone number, and credit card information.
Users may, however, visit our website anonymously. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain website related activities.
Non-personal Identification Information:
We may collect non-personal identification information about users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our website, such as the operating system and the Internet service providers utilized and other similar information. We track traffic to the website and analyze this data on an aggregate basis.
What do we use your information for?
Any of the information we collect from you may be used to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Website Browser Cookies
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
By accessing this website, you are agreeing to be bound by these Website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this website. The materials contained in this website are protected by applicable copyright and trademark law.
Permission is granted to temporarily download one copy of the materials (information) on CeSI’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on CeSI’s website;
- remove any copyright or other proprietary notations from the materials;
- transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by CeSI at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on CeSI’s website are provided “as is”. CeSI makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, CeSI does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any websites linked to this website.
In no event shall CeSI or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on CeSI’s Internet website, even if CeSI or a CeSI authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Revisions and Errata
The materials appearing on CeSI’s website could include technical, typographical, or photographic errors. CeSI does not warrant that any of the materials on its website are accurate, complete, or current. CeSI may make changes to the materials contained on its website at any time without notice. CeSI does not, however, make any commitment to update the materials.
CeSI has not reviewed all of the websites linked to its Internet website and is not responsible for the contents of any such linked website. The inclusion of any link does not imply endorsement by CeSI of the website. Use of any such linked website is at the user’s own risk.
Any claim relating to CeSI’s website shall be governed by the laws of the State of Washington without regard to its conflict of law provisions.